Terms & Conditions

Bookings

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• Sessions must be booked in advance online

• Each booking allows 30 or 60 minutes of private use

• Full payment is required at the time of booking

• We also offer monthly memberships for either 8 x 30-minute sessions or 8 x 60-minute sessions per month

• Memberships remain active until cancelled

• Please note that unused sessions do not roll over and refunds will not be given for unused hours/sessions within the month

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Cancellations & Changes

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• Bookings can be rescheduled or cancelled up to 12 hours before your session for a full credit or transfer

• Bookings cancelled with less than 12 hours’ notice are non-refundable

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Arrival & Departure

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• Please arrive and leave promptly at your booked times

• Do not arrive early to avoid overlap with other users

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Use of the Park

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• Dogs must not be left unattended

• Owners are responsible for their dogs at all times (Adults)

• Please clean up after your dog - bins are provided

• Maximum number of dogs per booking applies (see booking page)

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Safety & Responsibility

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• Use of the park is at your own risk

• Owners are responsible for any damage or harm caused by their dogs

• Secure fencing is provided, but please check gates are closed before letting dogs off lead

• Report any damage or concerns immediately

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Liability

Rora Dog Park, its owners and staff are not liable for any injury, accident or damage to persons, pets or property while using the park.

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Privacy

Please see our Privacy Policy for details on how your information is handled.

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Updates

We may update these Terms & Conditions from time to time. The latest version will always be available on our website.